Privacy policy

Privacy Policy – Healthcart

Welcome to Healthcart.
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile application, and services.


1. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Account login details

b. Transaction Information

When you make a purchase, we collect:

  • Order details

  • Payment information (processed through secure payment gateways; we do not store your full card details)

c. Device & Usage Information

We automatically collect:

  • IP address

  • Browser type

  • Device details

  • App usage data

  • Cookies and tracking information

d. Communication Information

If you contact us, we may store:

  • Support messages

  • Emails

  • Feedback


2. How We Use Your Information

Healthcart uses your information to:

  • Create and manage your account

  • Process and deliver your orders

  • Provide customer support

  • Improve our website/app performance

  • Personalize your shopping experience

  • Send notifications, order updates, and promotional messages

  • Prevent fraud and maintain platform security


3. Sharing Your Information

We do not sell or trade your personal data.
We only share information with trusted third parties when necessary:

  • Delivery partners (for dispatching orders)

  • Payment gateways (for secure transactions)

  • Technical service providers (hosting, analytics, etc.)

All partners are required to maintain strict confidentiality and use your data only for service-related activities.


4. Data Security

We use industry-standard measures to protect your data, including:

  • Secure encryption

  • Firewalls

  • Access control systems

While we strive to protect your information, no digital platform is 100% secure. However, we continuously monitor and improve our security measures.


5. Cookies & Tracking Technologies

Healthcart uses cookies to:

  • Improve user experience

  • Analyze app/website performance

  • Personalize content and recommendations

You can disable cookies through your browser settings, but some features may not function properly.


6. Your Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account

  • Opt out of marketing messages

To exercise any of these rights, contact us at [Your Support Email].


7. Third-Party Links

Our platform may contain links to external websites.
We are not responsible for their privacy practices or content.


8. Children’s Privacy

Healthcart does not knowingly collect information from individuals under 18 years of age. If we discover such data, we will delete it promptly.


9. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.


10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Healthcart – Support Team
Email: healthcartadmin@gmail.com
Phone: 9002181234